How I work

Step 1 – Process Discovery

I map how work actually happens today — not how the org chart says it happens — through direct interviews with the people doing the work, finance, IT, procurement, and audit.

Step 2 – Control & Risk Assessment

I identify where controls are missing, weak, or undocumented, and prioritize fixes by audit and operational risk.

Step 3 -SOP, Manuals & Governance Design

I draft clear, practical SOPs and control matrices, built with the process owners so they’re realistic to follow, not just compliant on paper.

Step 4 – Rollout & Capacity Building

I support training and adoption, and stay engaged through the first audit or review cycle to confirm the new processes hold up.