Developed and rolled out country-specific SOPs aligned with WFP corporate guidelines, standardizing disbursement, payables, and receivables workflows.
Led the annual Risk Register process, identifying operational and financial control risks and tracking mitigation with process owners.
Closed 100% of internal audit recommendations on schedule through structured partnering with auditors, IT, procurement, and programme teams.
Achieved 98% receivables recovery and timely disbursements through tightened process adherence.
Developed the Country Business Continuity Plan.
Transformed an outsourced finance function into an in-house managed team, redesigning the end-to-end process map, control matrix, and governance model.
Authored Finance and Administration manuals to resolve inter-departmental communication gaps and standardize controls.
Delivered a 90% reduction in bank charges through digital payment adoption and a redesigned IT operating model.
Represented Sri Lanka at the M&S Finance Conference in London (2015, 2016); recognized as Employee of the Month and three-time Team of the Quarter winner.
Back-stopped programme management for a USD 9M AUSAID-funded project, coordinating budgets, donor reporting, and UN compliance across multiple stakeholders.
Reduced payment processing time by 25% by insourcing and redesigning a payment workflow previously handled by UNDP.
Completed IPSAS training in Bangkok and UN-HABITAT's IPSAS computer-based certification.
Designed bookkeeping and month-end close processes for multiple SME clients, documenting procedures to improve accuracy and timeliness.
Delivered practical finance training to 100+ SME owners, including a dedicated workshop on numerical analysis and Excel.